Customer On Hold Facts
Recent studies have found that about ¾ of all calls are placed on hold. No one WANTS to be put on hold, nor do companies want to put people on hold. It just a necessary part of business in getting the right person talking to the caller. After all, these are your most captive potential customers. Let Your On Hold Messaging help
Nearly 2/3 will hang up within 45 seconds if they are left on hold in silence. Numbers like that can either make or break your business. They called you, so why not tell them a bit about you while they wait. Maybe a mix of music. Possibly some specials or even just your hours… It is your call, literally!
Fact is 9 out of 10 callers would prefer to have music or messages while they wait on hold. In addition, music or messages keeps callers on the line on average 30% longer! Help keep these hot leads on the line. Whether you want music by today’s greatest artists or targeted marketing to support a mailer campaign. A careful selection of targeted marketing can yield more than a 20% interest rate in mentioned promotions!
YourOHM Streaming Media Solution
There is no cumbersome loading of files on your mission critical phone system. Your On Hold Marketing is a 100% streaming phone messaging application by the streaming experts! Update the cloud and one or all locations are instantly updated!
We Are Streaming Media Experts
Your On Hold Messaging is THE streaming expert. With our roots in the streaming music industry, we are the technology company to turn to for custom on hold marketing. We utilize 21 data centers across the US to ensure maximum uptime. We regionalize your stream, so it is as close to you as possible to minimize potential points of failure. Your On Hold Messaging is the only company you can truly count on for streaming reliability!